Posted to MedZilla on 7/14/2018

Novo Nordisk

US-PA, Educator Manager Diabetes Keystone Job 484504600A0-MZ


Provides management, coaching, mentorship and direction & guidance to a team of Educators. Responsible for the administrative and management support of the field-based Education Program at Novo Nordisk Inc. (NNI). Accountable to ensure proper execution of training program by Educators.

Position reports to the Director of the Education Program. Has direct field management responsibility for field-based Educators . Internally, effectively collaborates with home office, sales, marketing, medical and legal personnel. External relationships include patients & healthcare providers.

Essential Functions
Analyze, review and provide monthly report on Educator activities for direct reports in districts to Director. Coach and develop Educators and ensure that overall team objectives are being met. Collaborate with Director to implement strategies of the NNI Education Program. Coordinate with other managers to ensure consistency of training and development approach across different areas while customizing initiatives to best fit the unique needs of direct reports. Ensure that the Educators understand the ADA standards of care, along with other relevant treatment guidelines and that their work is focused on those standards. Ensure the proper and timely documentation/communication of coaching sessions through the use of iCoach. Establishes, oversees implementation, and monitors adherence to administrative policies and procedures. Evaluates appropriate use and allocation of resources to ensure attainment of program goals. Mentor and build the talents of the Educator team members particularly with respect to knowledge of technical and product information, business practices and communication skills. Provide leadership for ongoing training support for Educators in the areas of responsibility as needed. Provide overall support of Educator training needs. Responsible for effectively managing budget within targets. Responsible for ensuring and tracking compliance with regulatory/legal mandates. Review and audit direct reports’ expense reports. Exercise prudent control of field expenses. Works on problems within District scope. Works with the Director, to identify educational needs and implements tactics to support training needs in each area of responsibility.

Physical Requirements
50-75% overnight travel required. Must maintain a valid driver’s license and obey all applicable traffic laws.

Development of People

  • A Bachelor’s degree required
  • A minimum of 5 years' progressive health-care or pharmaceutical industry experience required. NNI Education Program or other relevant NNI experience preferred
  • Prior management and/or team leadership experience preferred
Novo Nordisk is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Requisition ID: 57228BR
State/Provinces: Pittsburgh
Job Category: Sales

Please visit our website at


* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.